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MANAGED INFRASTRUCTURE

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Managed Services Coverage

DATA CENTERS

  • Server
  • Storage
  • Backup & Recovery
  • Virtualization
  • OS
  • Databases
  • Middle ware
  • Load Balancer
  • Security Devices

end user

  • Desktop
  • Mobile Device Management
  • Virtualized Desktop Infrastructure
  • Directory Services
  • Messaging
  • Unified Communication & Collaboration
  • Applications

network

  • LAN
  • WAN
  • Wireless LAN
  • VPN
  • Audio/Video
  • firewalls

support levels

  • 24×7 or Custom Monitoring Coverage
  • Tiered Support Levels (L 1/ 2/ 3)
  • Administration
  • Troubleshooting
  • Alert & Notifications
  • Real- time & Historical Reporting